When was the last time someone publicly raved about your organization? When they told the world how impressed they were with you. What if you had to gauge your success by the number of fans raving about you, which is a lot more credible relative to us pounding our chests about how great we are. Watch this video from a Ford fan.
Farewell to Twitter
4 months ago
That is incredible. Speaks volumes about the power of social media. Should make companies take note of how important communicating with consumers is - it's not effective to just push out content, you need to respond to consumers as well. A simple response can go a long way.
ReplyDeleteThat is great. That guy does a wonderful job articulating his position on Ford.
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